Shipping & Returns
Shipping
*** FREE SHIPPING POLICY ***
Free Shipping is for US addresses only on orders over $60.
*** GENERAL SHIPPING POLICY ***
Once an order is received and payment complete, the order will be fulfilled and ready to ship within 3 business days. You will receive a notification of shipment. If for whatever reason there will be a delay in fulfillment beyond 3 business days, we will notify you to let you know.
Business days are Monday thru Friday, excluding any US holidays that fall on those days. Shipping days are Monday thru Friday. Orders that come in Saturdays and Sundays will be processed for shipment the next business day.
==> Please note that during sales, processing times may increase as order influx increases at those times. However, we strive to send orders out as quickly as possible and will notify you of any major delays. Order inquiries are welcome.
US Domestic Customers
– We send all of our packages through United States Postal Service (USPS) with tracking numbers that you will receive upon shipment notification.
– US Customers have the option of Parcel Post, First Class, or Priority Mailing. Typical delivery will range from as fast as 1 day to as long as 9 days, as delivery time will be dependent upon method chosen at checkout.
– Priority Mailing can sent in Flat Rate boxes to save on shipping costs. If the selection for Priority Flat Rate does not appear, please select the next closest shipping cost and indicate that you want Priority Flat Rate shipping. Provided the order will fit in the Flat Rate box (medium or large only) then we will make the necessary adjustments post sale.
International Customers
– All international orders will be shipped via US Postal Service. Typical delivery time can be between 1-2 weeks. But further delays do happen for reasons beyond our control.
– Once an order has been shipped from our facility, we are no longer responsible, as mail delays are beyond our control.
– Customs fees vary by country. The customer is solely responsible for any customs duties or taxes associated with their purchase.
For ALL CUSTOMERS – Please be aware that once packages are in the hands of the USPS, we are no longer responsible for those packages. Lost, stolen, or damaged packages will not be our responsibility. If you have a concern over this occurring, USPS offers insurance for purchase. We will not be responsible for wrong addresses provided to our system. We will be happy to reship the order once the prior order is received and when the buyer pays for reshipping.
USPS offers a delivery confirmation system WHICH IS NOT THE SAME as a standard tracking system. There are times when the package status will not be updated by USPS until actual delivery. Inquiries concerning location of a package after a delivery confirmation has been received should be directed to USPS.
Returns
*** RETURN POLICY ***
We will accept returns on most products within 7 days of delivery with receipt of purchase. All items must be unworn and in the condition that they were delivered in order to receive proper credit. Return shipment costs will be the buyer’s responsibility. We do not accept returns of products after 7 days.